Privacy Policy
Free World Enterprises Ltd.
Last updated: 18/11/25
Free World Enterprises Ltd. (“Free World”, “we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit our website(s), purchase products, engage with our artists or brands, or interact with us online or offline.
By using our services or providing your information, you agree to the practices described here.
1. Who We Are
Free World Enterprises Ltd.
Registered in England & Wales
Company number: 14119690
Registered office: 14 High Street, Saffron Walden, Essex, CB10 1AY
Email: secretary@freeworldgroup.co.uk
Website(s): www.freeworldgroup.co.uk, thefreeworld.shop (and any official associated brand pages)
Free World Enterprises Ltd. is the Data Controller for your personal data.
2. Information We Collect
We may collect and process the following categories of information:
A. Information you give us
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Name
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Email address
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Postal/billing/delivery address
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Phone number
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Order and purchase details
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Payment information (processed securely by third-party providers)
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Newsletter sign-ups
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Project and service enquiries
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Any other information you voluntarily submit
B. Information automatically collected
When you browse our websites or digital platforms, we may automatically collect:
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IP address
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Device details
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Browser type and version
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Site usage data, page views
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Cookies and similar technologies
C. Information from third parties
Depending on how you interact with our brands, data may be shared with us by:
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Shopify or other e-commerce platforms
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Everpress or print-on-demand partners
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Stripe, PayPal, or other payment processors
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Ticketing providers (e.g., DICE, Eventbrite)
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Newsletter services (e.g., MailChimp)
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Social media platforms you engage with
We do not receive or store full payment card details.
3. How We Use Your Information
We may use your data to:
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Process orders and fulfil merchandise
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Manage event-related communications
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Provide customer service
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Send order confirmations and shipping updates
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Operate and improve our websites
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Send marketing communications (only with your consent)
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Manage artist or project-specific campaigns
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Ensure site security and prevent fraud
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Comply with legal and regulatory obligations
4. Legal Basis for Processing
Under UK GDPR, we rely on the following legal grounds:
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Contract – to process purchases or deliver services
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Consent – for email marketing and certain cookies
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Legitimate Interests – to operate and improve our business
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Legal Obligation – tax, accounting, and compliance requirements
5. Sharing Your Personal Information
We may share personal data with trusted partners, including:
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E-commerce platforms (Shopify, Everpress)
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Payment processors (Stripe, PayPal)
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Ticketing partners (DICE, Eventbrite)
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Email and marketing services (MailChimp, Klaviyo, etc.)
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Warehouse, fulfilment, and logistics providers
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Web hosting and analytics platforms
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Professional advisers (e.g., accounting, legal)
We never sell your personal information.
All partners must comply with the UK GDPR.
6. International Data Transfers
Some of our service providers operate outside the UK/EEA.
Where relevant, we use appropriate safeguards, such as:
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Standard Contractual Clauses
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UK Addendum protections
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Adequacy decisions
7. Data Retention
We keep your information only as long as necessary, such as:
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Order records: up to 6 years (legal requirement)
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Marketing data: until you unsubscribe
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Analytics data: according to provider settings
You may request deletion at any time (see Your Rights).
8. Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Correct inaccurate or incomplete information
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Request deletion of your data
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Restrict or object to processing
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Withdraw consent at any time
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Request a copy of your data in a portable format
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Lodge a complaint with the ICO (www.ico.org.uk)
To exercise any rights, email secretary@freeworldgroup.co.uk.
We will respond within one month.
9. Marketing Communications
You will only receive marketing emails if you have opted in.
You can unsubscribe at any time via a link in our emails or by contacting us directly.
10. Cookies
Our website(s) may use cookies to:
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Improve site performance
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Analyse user behaviour
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Enable shopping cart and checkout functionality
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Enhance user experience
You can disable cookies via your browser settings.
If you want, I can write you a full Cookie Policy + banner text.
11. Data Security
We use appropriate technical and organisational measures to protect your data, including encryption, limited access, and secure third-party processors.
Despite this, no online transmission is completely secure.
12. Changes to This Policy
We may update this Privacy Policy when necessary.
The latest version will always appear on this page with the updated date.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, contact:
Free World Enterprises Ltd.
Email: secretary@freeworldgroup.co.uk
Address: 14 High Street, Saffron Walden, Essex, CB10 1AY
You also have the right to contact the Information Commissioner’s Office (ICO).